Advancement Gift Officer | Alumni Relations Manager | Dorm Head

Idyllwild Arts Academy | 2022 - Present

• Direct regional and national donor and alumni events, overseeing logistics, volunteer coordination, and post-event reporting to maximize engagement and ROI.

• Lead donor identification, cultivation, and stewardship in partnership with Advancement and Development teams, driving a 240% increase in donor and alumni giving over 4 years.

• Oversee a portfolio of donors and prospects, conducting outreach, meetings, and stewardship to advance major gift opportunities.

• Maintain donor data and digital platforms in Blackbaud and Veracross, tracking engagement metrics and implementing Moves Management to support strategic cultivation.

• Supervise and mentor dormitory staff, provide leadership and conflict resolution for students, and direct residential programming to foster a safe, inclusive, and supportive community.

Marketing and Communications Manager

Sisters of The Company of Mary | 2019 – 2022

• Directed content development and communications strategy for marketing initiatives across the Company of Mary’s North American region, ensuring brand consistency and audience-centered messaging.

• Led marketing and communications efforts for the $15M Saint Jeanne de Lestonnac School’s Capital Campaign, developing strategic messaging and campaign content that effectively engaged key stakeholders and increased donor participation.

• Developed and implemented branding and communications strategies to support a range of institutional initiatives, strengthening visibility and engagement across local and regional campaigns.

• Partnered with advancement leadership to engage alumni stakeholders, enhancing regional donor records and strengthening the database to support long-term cultivation and stewardship efforts.

• Taught film studies to high school students, guiding them in cinematic storytelling, technical production, and critical analysis through hands-on projects, lectures, and collaborative critique.

Communications Assistant
American Jesuits International | 2018

• Assisted in the development and implementation of targeted marketing and communications strategies to increase donor engagement and support organizational fundraising goals.

• Translated and localized video content from Spanish to English, broadening audience accessibility and enhancing international outreach efforts.

• Supported communications initiatives at conferences and events by capturing, organizing, and integrating critical engagement data into the organization’s donor database, improving follow-up and stakeholder relationship management.

• Collaborated with cross-functional teams to create consistent messaging across print, digital, and social media channels, reinforcing brand identity and mission alignment.

• Contributed to reporting and analytics efforts, tracking campaign performance and providing actionable insights for future donor engagement strategies.

Documentarian | English Teacher
Colegio la Enseñanza, Barranquilla | 2015 – 2017

• Produced compelling documentaries on the Colombian Civil War, highlighting the experiences of displaced communities and raising awareness of social and humanitarian issues.

• Taught English to students across primary and secondary levels, integrating film production and media analysis to develop critical thinking, language proficiency, and storytelling skills.

• Facilitated cross-school collaborations, connecting students with peers in the region to foster collaborative learning, cultural exchange, and project-based educational experiences.

• Designed curriculum and learning activities that combined language instruction with multimedia production, enhancing student engagement and practical application of skills.

• Supported student-led initiatives and presentations, cultivating creativity, communication skills, and confidence in public expression.

Genius
Apple Inc. | 2010 – 2015

• Provided expert hardware and software support for Apple products, including iPhones, iPads, and Mac computers, ensuring prompt and effective resolution of technical issues.

• Diagnosed complex technical problems and delivered clear, user-friendly guidance, enhancing customer understanding, satisfaction, and loyalty.

• Mentored and coached team members on advanced troubleshooting and repair techniques, fostering skill development, knowledge sharing, and operational efficiency.

• Collaborated with cross-functional teams to identify systemic issues and implement solutions, improving workflow and customer service outcomes.

• Contributed to a high-performing Genius Bar environment by balancing technical expertise with empathetic, customer-focused communication.